The quality of our products and customer satisfaction are our top priorities. If you have any concerns regarding delivered goods, our team is here to provide information and support throughout the claims process.
You can submit a claim by email in just a few simple steps.
Prepare your purchase information, product name or code, and invoice or delivery note number, if available.
Briefly describe the reason for your claim. If possible, attach product photographs or supporting documentation.
Send your request to our email address. Our team will review it and inform you about the next steps.
To help us review your claim as efficiently as possible, please provide the following information when contacting us:
You can send your request directly to our team by email.
reklamacije@pekom.rsClicking the button will open your email application with a prepared message. You can attach photographs and documents before sending.
For further information about our products, deliveries and the claims process, our team is here to help.
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